![]() I then asked her to get my 2018 Traverse ready for me to pick up, as I wanted to exercise the option to get my vehicle back. Upon speaking with the sales rep post visit, I asked if there were any other vehicles on the lot. The service manager got in the car and he didn’t hear the apparent noise. I brought the vehicle back the Tuesday after Memorial Day and the same tech got in the car and didn’t hear it the apparent noise. We want to make sure our customers are happy, she said. The conversation with the sales rep included her telling me (after speaking with her sales manager) that we want to make sure we figure out the issue and if we can’t you can get your trade back, because the paperwork was pulled after I spoke with her the night I picked it up. The tech couldn’t hear the noise, maybe because it was pouring rain…not sure. I called the sales rep and she told me to bring the vehicle back in the morning. Immediately after getting it home we noticed a high-pitched noise inside the cabin. I turned in a 2018 Traverse 3LT and leased a new 2021 Traverse 3LT. Gratiot, Michigan provided me with the worst dealership experience I have ever had in my 30+ years of purchasing new vehicles. Moran Chevrolet - Fort Gratiot / MichiganĢ021 Chevrolet Trax LSAll Wheel DriveOnly 6,300 actual milesGM Certified UnitOur service department professionally detailed the vehicle, performed a 1. ![]()
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